Table of Contents

  1. What are your business hours?
  2. Who do I contact in the sales department for boilers, burners and boiler room related equipment?
  3. Who do I contact for parts sales?
  4. How do I place an order?
  5. Can I pick-up a part very early in the morning or very late at night?
  6. Which credit cards do you accept?
  7. Can I have a part delivered on the same day?
  8. Can I still get parts for my Kewanee boiler or Kewanee burner?
  9. Can I cancel my order?
  10. Why was I charged sales tax on my purchase?
  11. How are shipping charges determined?
  12. Are you hiring Sales Engineers?
  13. Are you hiring Inside Sales Support/Customer Service Reps?

What are your business hours?

We are open Monday through Friday 8 a.m. to 5 p.m. CST.

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Who do I contact in the sales department for boilers, burners and boiler room related equipment ?

Ed Meilner, Tony Ranallo, Brian Hank, Don D'Agostino, Jacek Grob or Roger Tragasz. All our sales engineers have many years of boiler room experience.

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Who do I contact for parts sales ?

Just ask for "PARTS" when you call and you will be directed to one of our courteous sales reps that can handle your request.

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How do I place an order ?

To place an order online, just visit BoilerSource store on eBay.
My items on 
eBay

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Can I pick-up a part very early in the morning or very late at night ?

Yes. If you pre-arrange for a pick-up at our lock-up box located just outside our will call counter in Arlington Heights, IL. This box will be locked with a combination code; this code will be given to you when you arrange the pick-up.

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Which credit cards do you accept ?

Visa and MasterCard are both accepted, as well as debit cards which bear the Visa or MasterCard logo. No other cards are accepted.

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Can I have a part delivered on the same day?

Depending on the time of transaction, we can arrange with Quick Delivery Service Inc. to deliver that same morning or afternoon. We often deliver direct to service technicians on the jobsite.

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Can I still get parts for my Kewanee boiler or Kewanee burner?

Yes, many parts are available at the BoilerSource store on eBay, but availability is limited. We highly recommend an upgrade to a new burner. Please contact one of our sales engineers for survey and quote.

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Can I cancel my order?

Yes, you can, as long as the part has not been manufactured by the vendor or shipped. If the order has already been sent to the vendor, we will attempt to cancel the order but cannot guarantee that the cancellation will be possible. If we cannot cancel the order, there will be a 25% re-stocking charge. If you do receive an order that was cancelled, please accept delivery of the item and call our parts department for return instructions.

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Why was I charged sales tax on my purchase?

We will charge sales tax on all items shipped within Illinois and Indiana unless we are provided with a copy of a tax-exempt certificate.

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How are shipping charges determined?

Shipping charges will vary, according to the product type and destination. All big ticket items are shipped F.O.B. factory and are generally shipped common carrier or private carrier and require higher shipping rates. Most parts are shipped via UPS (because they offer package insurance and excellent tracking software). Sometimes items require express shipping; in most cases this rapid delivery requires an additional fee.

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Are you hiring Sales Engineers?

Meilner Mechanical Sales Inc. is always looking for quality sales engineers to call on local consultants and mechanical contractors, to meet assigned sales quotas. Must be able to entertain customers, golf, hunt or go fishing, solid understanding of mechanical/HVAC systems is a plus. Minimum requirements include the ability to BSME and 2 years plus inside sales experience (see below). Very competitive salary and benefits are offered.

Email your resume to emeilner@boilersource.com

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Are you hiring Inside Sales Support/Customer Service Reps?

Meilner Mechanical Sales Inc. is always looking for a self motivated, highly organized, do it all kind of person, willing to work long hours for average compensation. Total responsibilities too numerous to list but include attending to the customers every need, being the go to person for the outside sales force, project take-off and quotation, order entry, document coordination, technical support. A solid understanding of mechanical/HVAC systems is a good thing. Must be able accept blame when anything goes wrong. Minimum requirements include a good sense of humor and attitude. BSME and 2 years plus sales experience helpful but not necessary. Competitive salary and benefits are offered.

Email your resume to emeilner@boilersource.com

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